Shipping & Delivery Policy

Effective Date: September 2026

At Origami India, we are committed to delivering your orders safely and conveniently to your doorstep.

This Shipping & Delivery Policy explains the terms applicable to purchases made through our online store.

1. Minimum Order Value

The minimum order value for purchases through our website is ₹499.

Orders below the minimum order value cannot be placed through the online store.

2. Shipping Charges

  • Orders below ₹749 are subject to a shipping charge of ₹100.

  • Orders of ₹749 or above qualify for free shipping.

  • Shipping charges, where applicable, will be displayed during checkout before the order is placed.

3. Order Processing

Orders are generally processed after successful payment confirmation.

Orders are normally dispatched within 1–2 business days, subject to product availability, order volume and operational conditions.

Orders placed on Sundays or public holidays may be processed on the next business day.

4. Delivery Time

After dispatch, delivery timelines may vary depending on the delivery location, courier availability, weather, public holidays and other circumstances beyond our control.

Estimated delivery timelines shown at checkout are indicative and may vary.

5. Delivery Areas

We currently deliver to serviceable locations within India.

Delivery availability may depend on the PIN code entered during checkout.

6. Order Tracking

Once your order has been dispatched, tracking details may be shared with you through the contact information provided at the time of purchase.

You may use the tracking information provided by the logistics partner to monitor your shipment.

7. Delayed Deliveries

While we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur because of:

  • Weather conditions

  • Transportation disruptions

  • Public holidays

  • Courier-related issues

  • Incorrect or incomplete address information

  • Remote or difficult-to-service locations

  • Other circumstances beyond our reasonable control

If your order is significantly delayed, please contact our customer support team.

8. Incorrect Address

Customers are responsible for providing an accurate and complete delivery address and contact number.

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional delivery charges may apply for re-shipment, where applicable.

9. Damaged Package

If your package appears damaged or tampered with at the time of delivery, please contact us as soon as possible and provide photographs/videos of the package and the products received.

We will review the issue and assist you in accordance with our Cancellation, Returns & Refund Policy.

10. Contact Us

For shipping-related questions, please contact:

Origami Cellulo Pvt Ltd
No. 126 A, Sriranga Complex, Ashwathnagar, Sanjayanagar,
Bangalore – 560094, Karnataka, India.

Last Updated: September 2026