Privacy Policy

Effective Date: September 2026

Origami Cellulo Pvt Ltd ("Origami India", "we", "our" or "us") respects your privacy and is committed to protecting the personal information you provide while using our website.

This Privacy Policy explains how we collect, use, disclose and protect information when you visit or purchase from our online store.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

  • Name

  • Email address

  • Mobile/telephone number

  • Billing address

  • Shipping address

  • PIN code

  • Order details

  • Payment-related information

  • Account information

  • Customer support communications

  • Information you provide through forms, reviews or other interactions

We may also automatically collect certain technical information when you use our website, including device information, browser information, IP address, pages visited and website usage information.

2. How We Use Your Information

We may use your information to:

  • Process and fulfil orders

  • Process payments

  • Arrange delivery

  • Send order confirmations and updates

  • Provide customer support

  • Handle returns, cancellations and refunds

  • Improve our website, products and services

  • Prevent fraud and misuse

  • Maintain business and transaction records

  • Comply with applicable legal requirements

  • Send promotional communications where permitted and where applicable

3. Payment Information

Payments may be processed through third-party payment service providers.

We do not intend to store complete payment card information on our own servers.

Payment information may be processed by the relevant payment gateway in accordance with its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage and improve your shopping experience.

Third-party services integrated with our website may also use cookies or similar technologies.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Sharing of Information

We may share information with trusted service providers where necessary to operate our business and fulfil your order.

These may include:

  • Shopify and related ecommerce service providers

  • Payment gateway providers

  • Courier and logistics partners

  • Technology and hosting providers

  • Analytics and marketing service providers

  • Customer support providers

  • Professional advisors

  • Government authorities or law-enforcement agencies where legally required

We do not sell your personal information as a standalone product.

6. Data Security

We use reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Marketing Communications

Where applicable, we may send information about products, offers or promotions.

You may opt out of promotional communications by using the unsubscribe option provided in the communication or by contacting us.

Transactional communications relating to orders may still be sent when necessary to fulfil your purchase.

8. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

9. Children's Privacy

Our website is intended for general consumers and is not specifically directed at children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, maintain business and transaction records, comply with legal obligations and resolve disputes.

11. Your Requests

If you have questions or requests regarding your personal information or this Privacy Policy, you may contact us.

Origami Cellulo Pvt Ltd
No. 126 A, Sriranga Complex, Ashwathnagar, Sanjayanagar,
Bangalore – 560094, Karnataka, India.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updated version will be published on this page with the revised effective date.

Last Updated: September 2026